Retail Marketing Agency | Retail Media, Store & Online | TMP
Retail

A retail marketing agency for the store, the screen and the space between.

Your retail budget now sits in three places: brand media sending people to store or site, retail media networks at the point of decision, and search catching the demand in between. We plan all three as one budget, measured on the same basis.

Retail marketing

Three budgets, one buying decision.

Most agencies are good at one of the three. The job is connecting them.

Brand media builds demand. Retail media networks sell placement at the shelf, on screen or in store. Search picks up what falls between them. Planned apart, each one claims the same sale. Planned together, you can see which spend created demand and which captured it.

Retail media in the plan
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Double arrow with plus sign icon Retail media in the plan

Retail media networks planned alongside brand media, not bolted on as a separate line.

Offline and digital, measured alike
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Combine icon Offline and digital, measured alike

Offline advertising and digital activity measured on the same basis, so neither marks its own homework.

Store and media side by side
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Store and media side by side

Store performance and media activity read against each other, not reported in separate meetings.

Product data that gets you found
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AI search icon Product data that gets you found

Product data built for search and AI, because a model can only recommend what it can read.

Retail media explained

What is retail media, and why has it taken so much budget?

Retail media is advertising bought on a retailer’s own channels, such as its website, app and in-store screens, that reaches shoppers at the point of decision. It has grown fast for three reasons: the audience is already in a buying mindset, the retailer’s first-party purchase data is more reliable than most third-party targeting, and the sales attribution sits closer to the transaction than almost any other channel manages.

 

The catch is what that proximity does to the reporting. Retail media takes credit for demand created elsewhere because it stands nearest the till. A brand that moves budget out of awareness and into retail media often watches the reported numbers improve while overall demand shrinks underneath.

Retail media is good at
What retail media won't do
Converting shoppers already in-market
Create demand that didn't exist
Winning share at the decision point
Build brand meaning over time
Providing clean sales attribution
Tell you what caused the sale
Defending against competitor placement
Reach anyone outside that retailer
Shoppers and a red double-decker bus on a busy London street lined with grand stone buildings
Store measurement

How do you connect a store visit to a screen?

Connecting a store visit to a screen is one of the hardest measurement questions in retail, and it doesn't resolve neatly. What works is triangulation: several imperfect signals read together, not one tracking method.

No single signal is conclusive on its own, which is why most agencies avoid the question. When several of them point the same way, you have something you can plan against. 

Product discovery and AI

What’s changed about how shoppers find products?

Product research is now often a question, not a search term, and an AI answer names two or three products instead of returning a page of options. Being one of the named few is a different job from ranking. It rests on three things retail has long treated as operational, not strategic.

Complete product data
Complete product data
Feeds a model can parse without guessing.

A model can only recommend what it can read. Product feed quality has become a visibility factor, not a housekeeping task, and most retailers haven't noticed the promotion. Gaps in attributes or specifications make a product harder for a model to match to a question.

Readable reviews and specs
Readable reviews and specs
Information a machine can reach and check.

Reviews and specifications only help if they're accessible. Reviews that shoppers can see but a crawler can't read may never reach an AI answer, however strong they look on the page.

Accurate outside coverage
Accurate outside coverage
Independent sources that describe you correctly.

AI answers draw on what other people say about your products, not only on what you say. Independent sources that describe your range accurately make you easier to recommend. Coverage that's thin or wrong works against you, whatever your own site says.

Retail channel planning

Which channels go into a retail marketing plan?

 
A retail marketing plan gives every channel a defined job, from local awareness in the catchment to conversion at the shelf. Retail media is one of those jobs, not the whole plan. 
Channel
Role in a retail plan
Retail media
Conversion at the point of decision, inside the retailer's environment
Search and shopping
Capturing active demand, including in AI answers
Out of home and press
Local awareness in the catchment, which for retail is genuinely local
Paid social
Discovery and product demonstration
Digital out of home
Proximity messaging near stores and transport routes
CRM and loyalty
First-party data that outperforms most rented targeting
Common questions

Frequently asked questions.

What retailers and consumer brands ask us most about retail media, proving store sales and how AI search is changing product discovery.

What does a retail marketing agency do?

A retail marketing agency plans and buys the media that sends people to your stores and site, and measures what it does to sales. That covers brand media, retail media networks, search and AI search, out of home, paid social and CRM, planned as one budget and read against store performance.

Some budget, probably, but watch where you take it from. Retail media converts existing demand very efficiently and creates almost none of its own. Funding it entirely out of awareness activity tends to improve reported performance while the pool of demand shrinks underneath.

Proving offline advertising drove store sales takes several methods together: regional testing, footfall data where it exists, branded search movement and incrementality testing. No single method is conclusive, so we use several and look for agreement between them.

Yes. AI search matters for retail because product comparison is exactly the task people now hand to a model, and the answer names a handful of options, not a page of them. Whether you’re named depends on whether your product data and independent coverage can be read.

Yes. We buy retail media alongside the rest of your plan, not as a separate line handled by someone else. It’s the only way to see whether retail media is adding sales or claiming them.

Get in touch

Want to know whether your retail media is adding sales or claiming them?

We’ll set up measurement that separates the demand you created from the demand you captured, across your stores, your site and retail media.

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